Shipping policy
Shipping Methods & Charges
Effective Date: 07-09-2025
At OLYMPIANPRINT, all our products are made to order through partners and shipped directly from the production facilities to the end customer, both in Greece and abroad.
Below you will find detailed information about the available shipping options and related charges.
Service Areas
We ship products to:
- Greece
- Cyprus
- European Union countries
- United Kingdom
- United States & Canada
- Asia, Australia, and other international markets
If your country does not appear at checkout, please contact us.
Order Processing Time
- All orders require 2–5 business days for production before shipment.
- Once your order is shipped, you will receive an email with a tracking number to follow your package.
Estimated Delivery Times
|
Region |
Estimated Delivery Time |
|
Greece |
5 – 10 business days |
|
Europe |
5 – 12 business days |
|
USA / Canada |
9 – 15 business days |
|
Rest of the world |
10 – 20 business days |
Delivery times are approximate and may be affected by local delays, customs clearance, or holiday periods.
Shipping Costs
Shipping costs are automatically calculated at checkout based on:
- the destination country,
- the number and weight of products.
Free shipping may occasionally be offered during promotional periods or for orders over a certain amount. Please check our homepage for any active promotions.
Customs Duties & Taxes
Some international orders may be subject to additional charges (such as customs duties, import taxes, and VAT), which are determined by the authorities of the destination country and are the responsibility of the customer upon delivery.
These charges are not included in product prices or shipping costs displayed at checkout, unless explicitly stated.
- Customers in the United Kingdom and Canada may be required to pay customs clearance fees upon delivery.
- We are not responsible for delays caused by customs.
- We recommend contacting your local customs office for more details regarding potential charges.
Additional notes:
- Shipments within the European Union are not subject to customs duties.
- For non-EU countries (e.g., UK, USA, Switzerland, etc.), the recipient may be charged duties, VAT, or other import fees according to local regulations.
- These expenses are not included in the final order amount and are the customer’s responsibility.
Lost or Damaged Shipments
If your order:
- arrives damaged,
- is excessively delayed without updates,
- does not arrive within 30 days,
please contact us immediately at info@olympianprint.com
so we can investigate and provide a solution (reshipment, refund, or store credit).
Contact
For any questions about your order shipment:
📧 Email: info@olympianprint.com
Note
This shipping policy may be updated without prior notice. The most recent version will always be available on our website.